Anticipated Joy - The experience of emotional wellness when anticipating an auspicious outcome.
Authority Pathways - Mandates, organizational charts and any other implicit or explicit directives. Authority pathways are either conducive to empowerment or to disempowerment.
Assimilated Empowerment - The awareness of having personal and supportive resources to overcome a challenge.
Challenging Condition - When a person, group, or system delays or disrupts the flow of planned action.
Collaborative Wellness - The extent to which a group integrates components of effectiveness and efficiency to maximize mental, physical, and spiritual health.
Communication Culture - The implicit language (felt meaning) exchanged within a group or organization. The implicit language may be different than the explicit (intended) language.
Cultural Language Portals - Levels where an organizational culture interprets its mandates and directives. The executive (policy makers), management (policy conveyers) and staff (policy recipients) are the three portals where interpretations are made.
Contributory Presence - Level of productivity that an individual exerts with maximum wellness. Contributory presence is positively affected by empowerment, and negatively affected by chronic illness, job apathy, and other shadow costs.
Contrived Job Satisfaction - A definition of satisfaction based on external expectations imposed by a system.
Coauthored Cultural Contexts – A context that harmonizes the values of an organization’s culture and the cultural values of its employees
Cooperative Meaning – Coauthored action that has contextual relevance (i.e. making sense of the conditions) for the individual performing a task and the organizational goal. The synergistic effects of cohesiveness between an employee’s conceptual meaning of a task, and the intended meaning of the mandate, increases shadow capital.
Embodiment - To experience the ownership of the physical, emotional and intellectual components of an action. Embodiment is the recognition of individual agency in the decision-making process.
Empowerment - Degree of access to the internal and external resources required to master a task with maximum wellness.
Empowerment Code - An organizational science that proposes a business culture where the planning and execution of productivity objectives are inseparable from the sustainable wellness of its participants.
Experienced Empowerment – The mind-body response to evidence of having successfully resolved a challenge with personal and supportive resources.
Experienced Mastery – Embodied evidence of personal contribution to the solution of a challenging condition.
Functional Autonomy – Freedom to exercise the necessary authority required to solve a challenging condition. The authority for the targeted challenge ends when no longer needed. Functional autonomy reduces the need to accumulate power and control.
Helplessness – A challenging condition that surpasses the solution resources.
Hybrid Leadership – A convergence of the organizational culture of the leader with the culture of those the leader is guiding. Hybrid leadership is most effective when diverse cultural conceptualizations of honor, loyalty, and incentives are considered in the productivity and wellness objectives of global organizations.
Known Misery – Complacency with negative and self-sabotaging conditions that have become a way of life.
Joyful Action – The application of creativity and self-worthiness to achieve maximum effectiveness and efficiency in a given task.
Local Contextual Intelligence – Novel and creative action taken, determined by a contextual challenge, rather than by a centralized command system.
Mastering Joy – Experiencing the competence and sense of worthiness required to accept abundance of health, love and wealth without self-sabotage.
Organizational Wellness – Achievement of productivity objectives with maximum physical and mental health for the members of an organization.
Paradigm Shift - A term coined by Thomas Kuhn to illustrate how theories reach limits of explanations that require dropping established assumptions, and shifting to a new paradigm that can incorporate new evidence.
Predatory Salesmanship – Meeting quotas at the expense of shadow capital. Predatory sales decrease shadow capital and increase shadow costs.
Pyrrhic Productivity – Meeting productivity objectives at the expense of wellness. Pyrrhic productivity correlates highly with shadow costs.
Psychoneuroimmunology – The interdisciplinary science that studies how the nervous, immune and endocrine systems are affected by thoughts and emotions.
Shadow Capital - The established qualitative elements of a business relationship that promote trust. It encompasses reliability factors, access to decision-makers, knowledge of internal channels of communication, meaning of the relationship, access to authority, and awareness of the internal politics. Shadow capital also includes any interactive components that increase the quality of the relationship between a business and its customers. Although shadow capital may be difficult to quantify, its benefits are mostly noted during economic downturns when customers become more value-conscious and more cautious about doing business in new markets or with unknown sales staff. Shadow capital also becomes evident when evaluating the time required for new sales staff to develop a relationship with new customers, or when replacing sales staff to deal with existing customers.
Shadow Costs – Reduced productivity and wellness related to trust erosion, absenteeism vacuum, noncompliance, chronic illness effects, turnover learning curve, pilferage, cultural prejudice, presentism, and retirement consciousness. Although difficult to quantify its presence on financial statements, when shadow costs are reduced, their positive effects are reflected in the productivity and wellness of an organization.
Wealth Shifting – The concept that wealth moves from depleting-demand conditions to increasing-demand conditions. Rather than disappearing, wealth resurfaces during novel market circumstances that move from deprivation to abundance consciousness.
Wellness-Productivity Cohesiveness – Degree to which a productivity strategy maximizes mental, physical, and spiritual health.